Who we are
Ein Glaswellt Alpacas is based at Ein Glaswellt Farm, Llantrisant, Pontyclun CF72 8LQ, South Wales. For privacy questions, email einglaswelltfarm@gmail.com.
What information we use
If you email or call us, we use the contact details and information you provide to answer your enquiry. When orders open, we may need your name, email, postal address and order details to supply your purchase. Please only provide someone else’s details if you have permission.
Why we use it
We use enquiry information to respond to you, order information to fulfil a contract, and records required to meet legal obligations. Adoption newsletters are part of the adoption package. Separate marketing updates require your consent where required by law; you can withdraw that consent at any time.
Payments and service providers
Online checkout is not yet active. Once enabled, payments will be handled by Stripe on its own secure checkout, not by entering card details on this website. Delivery, email and hosting providers may process information needed to provide their services. Their own privacy notices also apply, and some processing may take place outside the UK with the safeguards required by law.
Cookies and website logs
This site’s own code uses no analytics, advertising cookies or tracking pixels. Our hosting provider may process technical information such as IP addresses and access logs for security and operation. External sites, including Facebook and payment pages, have their own cookie policies.
Keeping your information
We keep information only as long as needed for the reason it was collected, including any legal record-keeping requirements. We do not sell your personal information.
Your rights
Depending on the circumstances, you can ask to access, correct or delete your information, restrict or object to its use, or request a portable copy. Email us to make a request or stop optional updates. You can complain to the Information Commissioner’s Office if you are unhappy with how your data is handled.
Changes
We will update this page as our services develop, including when payments and digital delivery open.